Q: Can I
replace the battery pack in my BYRONY G2000?
A: No, the battery pack in BYRONY G2000 is not replaceable. Do
not try to dismantle your BYRONY G2000 and replace the battery by yourself.
Doing so may cause irreversible damages to the item and battery explosion.
Q: Can BYRONY
G2000 be interconnected?
A: No, the BYRONY G2000 can NOT be interconnected with other
power stations. If you are looking for a rechargeable AC power supply with a
larger capacity, please visit our official website or contact us for more
options.
Q: Is the
BYRONY G2000 waterproof?
A: No, the BYRONY G2000 is not waterproof. Please keep the
item away from moisture. Do not submerge the item in water or operate the
item in the rain. Doing so may cause short-circuits, electric shocks, and
fire.
Q: Can I
charge BYRONY G2000 by AC adapter and solar panel at the same time?
A: Yes, if you charge in this way, your solar panel should
have Anderson Connector.
Q: Why
doesn’t my BYRONY G2000 power other devices?
A: First, make sure the output ports have been turned on by
pressing the corresponding Port On/Off Buttons. Then, check the battery
level of the item. Please recharge the item as soon as possible. Finally,
check if the connected device conforms to the specifications of output
ports. If the item still cant power your devices, see TROUBLESHOOTING or
contact us for help.
Q: My BYRONY
G2000 won’t hold a charge?
A: Please make sure when you store your item that the master
power button is turned off.
Please fully charge your item every 2-4 months to extend the
life of the battery. After storing your item for an extended period of time,
it will need to be recharged before use. It will accept a charge from either
an AC or DC source plugged into their respective ports.
While the BYRONY G2000 has a very large energy capacity, it is
not limitless and, after being used, will need to be recharged. If the
BYRONY G2000 will not function after you have followed these steps, contact
customer support.
Q: I used the
BYRONY G2000 once, and now it won’t charge when I plug it into the wall?
A: The BYRONY G2000 is designed to work for over 2000 full
discharge and charge cycles. If it will not charge, follow these steps :
a.Check your socket by plugging another appliance into the
outlet to assure that the outlet is functioning.
b. Inspect the cable for damage to both ends and the cable
itself.c. Inspect the BYRONY G2000 and the wall outlet for damaged sockets
or disfigurement.
d. After ensuring all connections are clean and free of any
debris that may prevent a solid connection, reconnect the BYRONY G2000 and
check the LCD display for charging status.
e. Try plugging another device into the wall socket you’re
using to verify that the breaker hasn't tripped.
f. If the BYRONY G2000 will not function after following these
steps, contact customer support.
Q: My BYRONY
G2000 won’t charge when I connect my solar panels to it?
A: a. Solar panels work best when pointed without obstruction
directly at the sun. The solar panel will not produce an adequate charge if
it is:
-Not pointed toward the sun.
-Placed behind a window (30-70 percent less efficient
depending on window type)
-Used indoors
-Positioned in shade
-Not connected to the BYRONY G2000, either directly or by
using an approved extension cable
-Used with an unapproved or excessively long extension cable
b. Solar panels will produce little to no power if they are
placed in a shaded area, behind a window, or next to a sun-obstructing
object. Remember, shadows move, so an object that is next to the solar panel
may not create a shadow during one time of the day but may produce a shadow
for some or all of the rest of the day.
c. Solar panels will produce little to no power if placed
vertically or facing down.d. If any portion of the solar panel is shaded,
the total output will be significantly lower. Please make sure that the
entire panel is in the sun.
Q: I
can't connect all three of my solar panels to my BYRONY G2000 at the
same time?
A: The BYRONY G2000 is designed with only one Anderson input
port. To attach more than one solar panel to your generator, the panels need
to be daisy-chained with the supplied wires on the panels themselves. If you
have questions about daisy-chaining, or if your Anderson connector will not
insert into your BYRONY G2000, please contact customer service for help.
Q: My BYRONY
G2000 battery doesn’t last as long as I thought it would?
A: The battery capacity is rated at 3C. When the BYRONY G2000
is powering devices that have high power consumption, the internal
resistance of the battery will turn more energy into heat and lower battery
capacity; as a result. When this is the case, you may not get exactly 2220Wh
of energy.
The BYRONY G2000 battery, which runs on DC power, has a full
capacity of 2220 watt-hours and will be able to provide that full capacity
to any DC device connected to it. When you are using the generator to power
a device using the AC 120V outlets, the generator’s battery must use a
portion of its capacity to convert its native DC power into AC 120V power,
meaning the battery has a slightly shorter life while running AC devices.
When comparing how different long devices will function on the BYRONY G2000,
remember that all devices consume different amounts of energy. Always use
the actual wattage consumption displayed on the LCD when using the specific
device to measure the life of that device on the battery of the BYRONY
G2000. To extend the life of your BYRONY G2000 battery, consider using more
energy-efficient devices or connecting it to solar panels during use.
Q: The AC
120V outlet turns off when I use two electronic devices at the same time?
A: The BYRONY G2000 has a number of safety features built in
to prevent injury to you or damage to the item. One of these safety features
is an automatic cutoff for devices that use more than 2000 watts
continuously. When the current passes 2000 watts, power to 120V output ports
will be cut off. To begin using the ports again, you will need to turn off
the switch next to the AC ports, wait five seconds, switch it back on and
proceed using devices with a lower combined wattage.
Q: The BYRONY
G2000 will not run my microwave after I used it to watch TV?
A: a. The BYRONY G2000 has a battery capacity of 2220
watt-hours. After a device has used 1000 watt-hours of the battery, another
device will only have 1120 watt-hours, not 2220 watt-hours. Remember to
calculate the power consumption of the devices you use and ratio the time
you plan to use your item accordingly. The LCD display will help you with
these calculations because it shows the wattage used by any appliance
plugged in.
b. To ensure you are able to enjoy the BYRONY G2000’s full
battery charge the next time you use it, charge it fully and turn the power
off after use.
c. To extend the battery life, connect BYRONY G2000 to solar
panels during use.
Q: How do I
know when my BYRONY G2000 is fully discharged?
A: The BYRONY G2000 has an LCD display that will show the
battery status bar.
This will let you know the status of your battery while
charging or discharging.
Q: My BYRONY
G2000 stops working when I turn up the power on my space heater while using
it to power my TV?
A: The BYRONY G2000 will accommodate all power draws going out
of the Ac 120V output up to 2000 watts. Most space heaters draw about 1,500
watts at their highest settings. If you also power your TV, it may put the
total over 2000 watts. Experiment to find the optimal balance between energy
conservation and heat output while enjoying your entertainment.
Excellent
Great product for wherever you are.