Q: Can I
replace the battery pack in my BYRONY G2000?
A: No, the battery pack in BYRONY G2000 is not
replaceable. Do not try to dismantle your BYRONY G2000 and replace the
battery by yourself. Doing so may cause irreversible damages to the item
and battery explosion.
Q: Can BYRONY G2000 be interconnected?
A: No, the BYRONY G2000 can NOT be interconnected with
other power stations. If you are looking for a rechargeable AC power
supply with a larger capacity, please visit our official website or
contact us for more options.
Q: Is the BYRONY G2000 waterproof?
A: No, the BYRONY G2000 is not waterproof. Please keep the
item away from moisture. Do not submerge the item in water or operate
the item in the rain. Doing so may cause short-circuits, electric
shocks, and fire.
Q: Can I charge BYRONY G2000 by AC adapter
and solar panel at the same time?
A: Yes, if you charge in this way, your solar panel should
have Anderson Connector.
Q: Why doesn’t my BYRONY G2000 power other
devices?
A: First, make sure the output ports have been turned on
by pressing the corresponding Port On/Off Buttons. Then, check the
battery level of the item. Please recharge the item as soon as possible.
Finally, check if the connected device conforms to the specifications of
output ports. If the item still cant power your devices, see
TROUBLESHOOTING or contact us for help.
Q: My BYRONY G2000 won’t hold a charge?
A: Please make sure when you store your item that the
master power button is turned off.
Please fully charge your item every 2-4 months to extend
the life of the battery. After storing your item for an extended period
of time, it will need to be recharged before use. It will accept a
charge from either an AC or DC source plugged into their respective
ports.
While the BYRONY G2000 has a very large energy capacity,
it is not limitless and, after being used, will need to be recharged. If
the BYRONY G2000 will not function after you have followed these steps,
contact customer support.
Q: I used the BYRONY G2000 once, and now
it won’t charge when I plug it into the wall?
A: The BYRONY G2000 is designed to work for over 2000 full
discharge and charge cycles. If it will not charge, follow these steps :
a.Check your socket by plugging another appliance into the
outlet to assure that the outlet is functioning.
b. Inspect the cable for damage to both ends and the cable
itself.c. Inspect the BYRONY G2000 and the wall outlet for damaged
sockets or disfigurement.
d. After ensuring all connections are clean and free of
any debris that may prevent a solid connection, reconnect the BYRONY
G2000 and check the LCD display for charging status.
e. Try plugging another device into the wall socket you’re
using to verify that the breaker hasn't tripped.
f. If the BYRONY G2000 will not function after following
these steps, contact customer support.
Q: My BYRONY G2000 won’t charge when I
connect my solar panels to it?
A: a. Solar panels work best when pointed without
obstruction directly at the sun. The solar panel will not produce an
adequate charge if it is:
-Not pointed toward the sun.
-Placed behind a window (30-70 percent less efficient
depending on window type)
-Used indoors
-Positioned in shade
-Not connected to the BYRONY G2000, either directly or by
using an approved extension cable
-Used with an unapproved or excessively long extension
cable
b. Solar panels will produce little to no power if they
are placed in a shaded area, behind a window, or next to a
sun-obstructing object. Remember, shadows move, so an object that is
next to the solar panel may not create a shadow during one time of the
day but may produce a shadow for some or all of the rest of the day.
c. Solar panels will produce little to no power if placed
vertically or facing down.d. If any portion of the solar panel is
shaded, the total output will be significantly lower. Please make sure
that the entire panel is in the sun.
Q: I can't connect all three of my
solar panels to my BYRONY G2000 at the same time?
A: The BYRONY G2000 is designed with only one Anderson
input port. To attach more than one solar panel to your generator, the
panels need to be daisy-chained with the supplied wires on the panels
themselves. If you have questions about daisy-chaining, or if your
Anderson connector will not insert into your BYRONY G2000, please
contact customer service for help.
Q: My BYRONY G2000 battery doesn’t last as
long as I thought it would?
A: The battery capacity is rated at 3C. When the BYRONY
G2000 is powering devices that have high power consumption, the internal
resistance of the battery will turn more energy into heat and lower
battery capacity; as a result. When this is the case, you may not get
exactly 2220Wh of energy.
The BYRONY G2000 battery, which runs on DC power, has a
full capacity of 2220 watt-hours and will be able to provide that full
capacity to any DC device connected to it. When you are using the
generator to power a device using the AC 120V outlets, the generator’s
battery must use a portion of its capacity to convert its native DC
power into AC 120V power, meaning the battery has a slightly shorter
life while running AC devices. When comparing how different long devices
will function on the BYRONY G2000, remember that all devices consume
different amounts of energy. Always use the actual wattage consumption
displayed on the LCD when using the specific device to measure the life
of that device on the battery of the BYRONY G2000. To extend the life of
your BYRONY G2000 battery, consider using more energy-efficient devices
or connecting it to solar panels during use.
Q: The AC 120V outlet turns off when I use
two electronic devices at the same time?
A: The BYRONY G2000 has a number of safety features built
in to prevent injury to you or damage to the item. One of these safety
features is an automatic cutoff for devices that use more than 2000
watts continuously. When the current passes 2000 watts, power to 120V
output ports will be cut off. To begin using the ports again, you will
need to turn off the switch next to the AC ports, wait five seconds,
switch it back on and proceed using devices with a lower combined
wattage.
Q: The BYRONY G2000 will not run my
microwave after I used it to watch TV?
A: a. The BYRONY G2000 has a battery capacity of 2220
watt-hours. After a device has used 1000 watt-hours of the battery,
another device will only have 1120 watt-hours, not 2220 watt-hours.
Remember to calculate the power consumption of the devices you use and
ratio the time you plan to use your item accordingly. The LCD display
will help you with these calculations because it shows the wattage used
by any appliance plugged in.
b. To ensure you are able to enjoy the BYRONY G2000’s full
battery charge the next time you use it, charge it fully and turn the
power off after use.
c. To extend the battery life, connect BYRONY G2000 to
solar panels during use.
Q: How do I know when my BYRONY G2000 is
fully discharged?
A: The BYRONY G2000 has an LCD display that will show the
battery status bar.
This will let you know the status of your battery while
charging or discharging.
Q: My BYRONY G2000 stops working when I
turn up the power on my space heater while using it to power my
TV?
A: The BYRONY G2000 will accommodate all power draws going
out of the Ac 120V output up to 2000 watts. Most space heaters draw
about 1,500 watts at their highest settings. If you also power your TV,
it may put the total over 2000 watts. Experiment to find the optimal
balance between energy conservation and heat output while enjoying your
entertainment.
